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Privacy & Policy
Our privacy & data policy
Introduction
Information
Personal Information: We may collect information such as your name, email address, phone number, and other details you voluntarily provide when using our services, contacting us, or subscribing to our newsletter.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type and version, pages visited, visit date and time, time spent on pages, and other diagnostic information that helps us improve our services.
Security & Safety
We collect your name and contact information when you create an account, along with information about the actions you perform while using your account. This information helps us provide and manage account-related features and functionalities, which is in our legitimate interest.
Accounts can be used to simplify checkout and save your preferences and transaction history. We collect names and contact information from our guests, as well as additional details necessary to facilitate travel arrangements or provide emergency services, such as emergency contact information. We have a legitimate interest in communicating with our guests regarding normal business administration, including flights, services, and billing.
Use Information
To provide and maintain our services.
To notify you about changes to our services.
To provide customer support.
To gather analysis or valuable information so that we can improve our services.
To detect, prevent and address technical issues.
Sharing Information
We do not sell, rent, trade, or share your personal information with third parties for their own commercial purposes. However, we may share limited information with trusted third-party service providers that help us operate, deliver, improve, customize, support, integrate, and market our services.
Use of Cookies
In certain circumstances, such as a serious public health threat, we may collect relevant information from employees, guests, and other individuals accessing our aircraft or facilities. This may include health-related information, such as body temperature, reported symptoms, and underlying health conditions. Where necessary, we may also collect relevant medical or health information about an employee’s child, family member, or another individual under their care.
We collect and process this information to help protect the health and safety of our employees, travelers, and guests. In some jurisdictions, we may also be required by applicable laws, regulations, or government orders to collect and retain certain public health and safety information.
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